Privacy Policy

Last Updated : August 31,2026

# Privacy Policy **Last Updated: August 31, 2026** Zolaeclo ("Zolaeclo," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide when visiting or making a purchase from our website.

  This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you visit **Zolaeclo.com**, purchase our products, communicate with us, or subscribe to our email or SMS marketing programs.

1. Information We Collect Depending on how you interact with Zolaeclo, we may collect information including:

 * Name
 * Email address
 * Mobile phone number
 * Billing address
 * Shipping address
 * Order and purchase history
 * Product preferences * Customer service communications
 * Website browsing and viewing activity
 * Pages and products viewed
 * Links or advertisements clicked
 * Device and browser information * IP address
 * Cookie and similar technology data
 * Marketing preferences and consent records
 * SMS and email engagement information Payment information may be processed by our payment providers. Zolaeclo may not directly store complete payment card information when transactions are processed through third-party payment processors.

2. How We Collect Information

  We may collect information directly from you when you:

 * Create an account
 * Place an order
 * Enter your shipping or billing information
 * Subscribe to email marketing
 * Subscribe to SMS/text-message marketing
 * Contact customer support
 * Participate in promotions, surveys, giveaways, or other programs
 * Browse or interact with Zolaeclo.com

  We may also automatically collect certain information through cookies, pixels, analytics technologies, and similar tools.

3. How We Use Your Information We may use personal information to:

 * Process and fulfill orders
 * Process payments
 * Provide shipping and delivery services
 * Communicate about orders
 * Provide customer support
 * Prevent fraud and unauthorized transactions
 * Maintain and improve our website
 * Analyze website usage and shopping behavior
 * Personalize your shopping experience
 * Recommend products
 * Measure marketing performance * Send email marketing when you have subscribed
 * Send SMS/text-message marketing when you have provided the required consent
 * Provide promotions, product announcements, restock notifications, offers, and other marketing communications
 * Comply with legal and regulatory obligations

4. SMS and Mobile Information

If you provide your mobile phone number and consent to receive SMS marketing communications from Zolaeclo, we may use your number to send marketing and promotional text messages, including information about products, sales, promotions, launches, restocks, abandoned carts when applicable, and other Zolaeclo updates.

Consent to receive marketing text messages is not a condition of purchasing products from Zolaeclo.

We maintain information relating to your SMS subscription, including your mobile phone number, consent status, opt-in and opt-out activity, and message engagement information when available.

We may use service providers, including Shopify and telecommunications or messaging providers, to deliver and manage SMS communications on our behalf.

We do not sell or share your mobile phone number or SMS consent information with third parties for their own independent SMS marketing purposes.

 Information may be disclosed to service providers when necessary to operate and support our messaging program, website, ecommerce operations, fraud prevention, analytics, customer support, and other business functions.

5. Cookies, Analytics, and Viewing Activity

  Zolaeclo.com may use cookies, pixels, analytics tools, and similar technologies to understand how visitors interact with our website.

This information may include pages viewed, products viewed, time spent on pages, links clicked, shopping activity, referring websites, device information, browser information, and other website interaction data.

 We may use this information to operate and improve our website, understand customer preferences,personalize experiences, measure advertising effectiveness, and improve our products and marketing.

 Your browser or our website privacy controls may allow you to restrict certain cookies or tracking technologies.

 6. How We Share Information

  We may disclose personal information to service providers and business partners that help us operate Zolaeclo, including providers involved with:

 * Ecommerce hosting and processing
 * Payment processing
 * Order fulfillment
 * Shipping and delivery
 * Email communications
 * SMS communications
 * Website analytics
 * Advertising and marketing
 * Fraud prevention
 * Customer support
 * Information technology and website services

These providers may process information as necessary to provide services to Zolaeclo.

Our store is powered by Shopify, and Shopify may process customer information in connection with providing ecommerce, marketing, analytics, security, and related services.

We may also disclose information when required by law, legal process, court order, government request, or when reasonably necessary to protect Zolaeclo, our customers, or others.

 If Zolaeclo undergoes a merger, acquisition, restructuring, financing, sale, or transfer of some or all of its business or assets, information may be transferred as part of that transaction where permitted by law.

7. How We Store and Protect Information

 We and our service providers use administrative, technical, and organizational safeguards designed to protect personal information.

However, no internet transmission, electronic storage system, or security method can be guaranteed to be completely secure.
 We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, operate our business, maintain transaction records, resolve disputes, enforce agreements, and satisfy legal or regulatory requirements.

8. Your Privacy Rights
Depending on where you live, you may have rights concerning your personal information, including the right to:

 * Request access to personal information we maintain about you * Request correction of inaccurate information
 * Request deletion of certain personal information
 * Request information about how your information is used or disclosed
 * Withdraw certain marketing consent
 * Opt out of certain data sharing or targeted advertising where applicable

Certain exceptions may apply when we are legally required or otherwise permitted to retain information. To submit a privacy request, contact us using the information listed below. We may need to verify your identity before completing certain requests.

9. SMS Opt-Out

You may unsubscribe from Zolaeclo marketing text messages at any time by replying **STOP** to a marketing text message.

After opting out, you may receive a confirmation message. You will no longer receive marketing SMS messages unless you subsequently opt in again.

For assistance with SMS messages, reply **HELP** when supported or contact Zolaeclo using the information below.

10. Email Marketing

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in our marketing emails. Unsubscribing from marketing communications does not necessarily prevent us from sending transactional communications relating to orders, accounts, security, or customer service.

11. Children's Privacy

Zolaeclo does not knowingly collect personal information from children in violation of applicable law. If you believe a child has provided personal information to us improperly, please contact us so we can review and, where appropriate, delete the information.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our practices, technology, services, or legal obligations. The updated version will be posted on Zolaeclo.com with a revised "Last Updated" date.

13. Contact Us

For questions about this Privacy Policy, your personal information, or Zolaeclo's privacy practices, contact: **Zolaeclo** Website: Zolaeclo.com Email: [YOUR SUPPORT EMAIL] Mailing Address: [YOUR BUSINESS MAILING ADDRESS]